Own-it | Intellectual Property Know-How for Creative Businesses

Terms and Conditions of Supply

This page sets out the terms and conditions on which we supply goods and services listed on our website.  These terms and conditions of supply form part of the terms and conditions of use of our website.  Before placing an order, please read carefully both these terms and conditions of supply, and the terms and conditions of use.  You should understand that by placing an order, you are agreeing to be bound by both these terms and conditions of supply, and the terms and conditions of use.  In the event of any conflict between these terms and conditions of supply, and the terms and conditions of use, the former shall prevail.

Please print off a copy of both sets of terms and conditions, for your future reference.

Who we are

References to "we", "our" and "us" are references to us, the University of the Arts London.  We own and run the website at www.own-it.org under the Own-it name. 

Our main address for the purposes of this website is Own-it, University of the Arts London, 272 High Holborn, London WC1V 7EY.  You can also contact us by email at: info@own-it.org.  Our VAT number is GB510398660.

Our supply of goods and services

The goods and services available on our website are intended for business customers only. When you place an order to buy goods or services from us, you are offering to enter into a contract with us for the sale or supply to you of those goods or services for your business.  You warrant that you are acting as a business and confirm that in placing an order, you are not acting as a "consumer" for the purposes of any consumer protection legislation (including, without limitation, for the purposes of the Consumer Protection (Distance Selling) Regulations 2000).

We reserve the right to reject any order we receive and a contract will only be entered into when we either provide you with the goods or services you have ordered, or we send you express confirmation of our acceptance of your order by e-mail or other electronic or written communication.  In the former case, we will also send you an email to confirm that we have received and taken payment for your order.

If we accept your order, you will be charged the current price (in either pounds sterling or in "Points", as defined below) for the goods or services shown on our website at the time you place your order, except for cases of obvious error.  All prices are shown inclusive of VAT at the applicable current rate.

We accept all major credit and debit cards which must be registered to the cardholder's address. When you place an order, Protx will process your credit or debit card, validate your account details and payment for the ordered goods or services will be taken.  Card details are handled by Protx and are not saved by us. Payment transactions are secured by Comodo using a 128-bit encryption process.


The information and materials provided by us on our website are intended to be informative only and are provided on an "as us" and "as available" basis. In addition, the information and materials on our website are provided without representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. By accessing and using our website you acknowledge that any reliance upon such information and materials obtained or received via our website will be at your sole risk.

In particular you agree and acknowledge that we are not authorised by the Solicitors Regulation Authority or any other legal regulator or authority whether in the UK or elsewhere. The information and materials are provided for reference purposes only and are not intended, nor should they be used, as a substitute for professional advice or judgment or to provide legal advice with respect to particular circumstances. We would therefore strongly recommend that you seek further guidance (including, where appropriate, from your legal advisers) and make your own enquiries before relying on them. Naturally, please do contact us if you find any information or material on our website which you believe is inaccurate or misleading.

In no event will we be liable to you whether in contract, tort, negligence, under statute or otherwise in respect of any loss of profits and/or for any special, indirect, incidental or consequential loss or damage arising out of or in connection with your use of (or inability to use) our website or the information or materials contained on our website including any goods and services that you purchase or otherwise obtain from our website, including without limitation: loss of revenue, loss of business, loss of goodwill, loss or corruption of data and/or downtime.

You acknowledge as a business that our liability to you, in respect of the supply to you of any goods or services, for breach of any condition or warranty implied under any law which cannot be lawfully modified or excluded by these terms and conditions shall, to the extent permitted by law, be limited to at our option supplying the goods and services again or paying for their re-supply or making a refund to you of what you paid us for them.

Nothing in these terms and conditions shall exclude or limit our liability to you for death or personal injury resulting from our negligence, or for our fraud.


Unless specifically stated otherwise, we do not offer refunds for any payments made for goods or services should you want to cancel an order once it has been accepted.  Before ordering any goods or services, please read carefully the relevant product or service information to make sure that it is right for your business.


When you "buy" a contract from us, you are not buying the copyright in the contract.  You are buying a non-exclusive, non-transferable licence to download, store, copy and use the contract solely for the following purposes: (a) to act as a starting point for further advice and support from Own-it; (b) for use as a legal agreement to be completed by yourself for your own business; and/or (c) as an educational tool to instruct yourself about using agreements for your business. You must not use the contract for any other purposes, and in particular you must not "re-sell", sub-license, publish, copy or distribute the contract (in whole or in part) for use by any third party.

Our contracts have not been written for your specific set of circumstances (about which we have no information) and are not intended to constitute legal advice to you. The contracts have been designed to address in general terms the kind of legal issues with which Own-it members are frequently faced.  We do generally provide guidance notes on how the contracts should be used, but you are in every case strongly recommended to consider taking independent legal advice before you use them.  If you decide to use them without taking such advice, you do so entirely at your own risk.  Please also note that the law, and how it is interpreted, changes from time to time.  We are not able to update our contracts to reflect every change in the law since they were originally drafted, and we cannot and therefore do not guarantee that our contracts reflect, at the time of purchase, the most up-to-date legal position.


Events are subject to cancellation or re-scheduling. 

Many events are free to attend.  However, if you have paid us via our website to attend an event, then the following rules apply:

If the event is cancelled we will credit (if paid for in points) or refund (if paid for by credit card) the payment made by you. If the time, date or material details of an event is changed subsequent to your booking, you will be notified and given the option to cancel your booking for a full refund. If you otherwise wish to cancel a booking for an event, you may do so by contacting us by e-mail within 48 hours of our acceptance of your order, whereupon we will give you a full refund. Otherwise, you shall not be entitled to a refund in respect of any event you have booked.

Directory listings

We reserve the right at our absolute discretion to refuse (or to edit before accepting) any requested listing which in our opinion does not comply with the terms and conditions of use of our website, or which in our opinion is not otherwise suitable for our website.  We will normally only accept your order and take payment once we have decided to accept a listing.  Where we have edited a listing before accepting it, it will not be returned to you for further approval before we take payment, unless we believe that our editing has materially affected your listing.  Our acceptance of a listing is not an acceptance by us that the listing complies with the terms and conditions of use of our website.

Once we have accepted your order and taken payment, then we may at our absolute discretion remove the listing at any time before the end of the period for which you have paid.  If we do remove the listing in these circumstances, you shall not be entitled to a refund if in our reasonable opinion your listing was or is in breach of our terms and conditions of use.


"Points" are credits which you can use to buy goods and services from our website. You can buy Points from us by credit or debit card.  You may also qualify to be issued Points free of charge  from time to time at our sole discretion, for example when you first register on our website.

You can access your Points by signing into your account using your email address and password. We will use all personal information you supply to us in relation to your use of Points in accordance with our privacy policy.

Points are not an electronic money product and you will not be able to use them anywhere else.  Points are not transferable to any third party. We do not guarantee that you will be able to use the Points to purchase all goods and services on the website. Certain goods and services may have to be paid for separately.

The maximum Points that you can purchase at any single time is 2250. 

You have no right to have "unspent" Points refunded.  However, we may from time to time at our absolute discretion provide refunds.

We reserve the right at our absolute discretion to suspend or discontinue accepting Points with immediate effect and without notice to you. In the event that we decide at our absolute discretion to stop accepting Points as payment for goods and services on our website, then we will endeavour to make reasonable efforts to refund you for any unspent Points that you have purchased.